All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App (app.gaiia.com) Operational
90 days ago
99.99 % uptime
Today
Public GraphQL API Operational
90 days ago
100.0 % uptime
Today
Field Service (mobile) Operational
90 days ago
100.0 % uptime
Today
Online Checkout Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.92 % uptime
Today
Analytics & Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Brief Service Disruption - Resolved
Resolved - Between 12:26 PM and 12:33 PM EST, some users experienced degraded availability, including connection errors and slower response times.

Our team identified the issue quickly and triggered a failover on the faulty database instance in the cluster, which fully restored service within 7 minutes.

Our investigation identified the root cause, and we've deployed a fix that directly addresses it. We're seeing definite signs of stabilization and are closely monitoring performance.

We recognize this is the second service disruption in two days, affecting different systems. As our platform continues to grow and support increasing demand, we're conducting a broader review of our infrastructure resilience to ensure it continues to scale reliably and to reduce the likelihood of future incidents.
Jul 14, 12:30 UTC
Jul 13, 2026
Brief Service Disruption - Resolved
Resolved - Between 12:25 PM and 12:35 PM EST, most users experienced degraded availability, including connection errors and slower response times. Our team identified the issue quickly and triggered a failover on the faulty database instance in the cluster, which fully restored service within 10 minutes.

We're continuing to investigate the root cause and will proceed with a database capacity upgrade to reduce the risk of further impact. You may continue to see brief, intermittent slowdowns — we're monitoring closely and will follow up with findings once our investigation is complete.
Jul 13, 12:30 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Intermittent degraded performance
Resolved - We've identified the cause: elevated memory pressure on one of our database instances. We deployed fixes yesterday and monitored overnight to confirm performance has stabilized. All systems are now fully operational, and we'll continue monitoring closely to ensure everything remains stable.
Jul 3, 15:13 UTC
Investigating - We are investigating degraded performance affecting some users. You may occasionally experience slower response times or transient errors. Our team is actively investigating and we will post updates as we learn more.
Jul 2, 20:28 UTC
Jul 2, 2026
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