All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App (app.gaiia.com) Operational
90 days ago
100.0 % uptime
Today
Public GraphQL API Operational
90 days ago
100.0 % uptime
Today
Field Service (mobile) Operational
90 days ago
100.0 % uptime
Today
Online Checkout Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.92 % uptime
Today
Analytics & Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 17, 2026

No incidents reported today.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Customer Portal Outage
Resolved - We identified an issue in our traffic protection layer that caused some unauthenticated Customer Portal requests to be grouped together incorrectly. As a result, rate limiting was applied more aggressively than intended, preventing some users from accessing the service.
Jun 15, 23:32 UTC
Identified - The issue has been identified as a WAF (firewall) rule meant to protect against denial of service. The service is back online, and we continue to investigate the cause of the traffic spike.
Jun 15, 22:53 UTC
Investigating - We are investigating a spike in API errors that are preventing the Customer Portal from loading.
Jun 15, 22:48 UTC
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
billing-service downtime
Resolved - This incident has been resolved.
Jun 10, 13:23 UTC
Identified - Issue has been identified, working on bringing the service back up.
Jun 10, 13:16 UTC
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

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