All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App (app.gaiia.com) Operational
90 days ago
99.99 % uptime
Today
Public GraphQL API Operational
90 days ago
100.0 % uptime
Today
Field Service (mobile) Operational
90 days ago
99.47 % uptime
Today
Online Checkout Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics & Reports Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Field Service mobile app is down
Resolved - The corrected field service app is now available from the iOS App Store. iOS users who have not already downloaded the latest version from TestFlight can now get it directly from the store.

Both Android and iOS users should now have access to a working version of the app.
Jan 20, 03:33 UTC
Update - We are still impatiently waiting for the iOS App Store team to review the build we submitted on Sunday morning.
As a reminder, in the mean time, iOS users can either download the build from TestFlight here: https://testflight.apple.com/join/Xheq184u or use the web-based version here: https://app.gaiia.com//workforce/technician-platform.
Jan 19, 18:47 UTC
Update - We are still awaiting review from the iOS App Store. Android users can use the field service app as usual.
Jan 19, 11:56 UTC
Update - Android version 1.11.2 is now available in the store. On the iOS front, the build is still under review from the App Store.
Jan 18, 20:36 UTC
Update - While we wait for the Apple App Store review, iOS users can use this test build: https://testflight.apple.com/join/Xheq184u. This might require uninstalling the previous version of the app to force usage of the new version.
Jan 18, 16:37 UTC
Update - Until the new builds are available in the iOS and Android Stores, technicians can look at their schedules and work orders using this web-based version: https://app.gaiia.com//workforce/technician-platform
Jan 18, 16:14 UTC
Identified - A security feature (SSL pinning) used by the mobile app broke when a certificate was auto-renewed during the night, preventing field technicians to log into the platform. A new build fixing the issue has been sent to the App Stores and we are awaiting their review.
Jan 18, 15:36 UTC
Jan 19, 2026
Jan 18, 2026
Jan 17, 2026

No incidents reported.

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