All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web App (app.gaiia.com) Operational
90 days ago
99.99 % uptime
Today
Public GraphQL API Operational
90 days ago
100.0 % uptime
Today
Field Service (mobile) Operational
90 days ago
99.47 % uptime
Today
Online Checkout Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Analytics & Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Payment Processor (IPPAY) - Increased Latency
Resolved - IPPAY has resolved their latency issue earlier than expected.

On our end, we have implemented mitigations to improve the user experience should a payment processor encounter significant delays in the future. These updates provide clearer error messaging and prevent users from accidentally triggering double payments.
Mar 10, 18:48 UTC
Investigating - We are currently experiencing significantly increased response times from our payment processor, IPPAY. This is causing
delays in payment processing and triggering alerts in our systems.

Impact:
- Payment transactions may take longer than usual to complete
- Users may experience delays when processing payments

Action Required:
⚠️ Please avoid manually retrying failed payments during this period, as this may result in duplicate charges.

Timeline:
- Started: March 5, 2026
- Expected Resolution: March 17, 2026 (per IPPAY)

Our Response:
Our team is actively working on implementing mitigation strategies within Gaiia to minimize the impact and ensure the best
possible experience during this period.

We will continue to monitor the situation closely and provide updates as they become available. Thank you for your
patience.
Mar 6, 17:11 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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