Canada Post labels API is down

Incident Report for gaiia

Resolved

This incident has been resolved.
Posted Jul 07, 2023 - 13:14 UTC

Monitoring

All API calls are resolving successfully. We continue to monitor the situation.
Posted Jul 07, 2023 - 13:03 UTC

Identified

Labels API is slowly recovering: 85% of requests are completed successfully.
Posted Jul 07, 2023 - 12:33 UTC

Investigating

This prevents users of the expedition module to print shipping labels from Canada Post.

From https://status.canadapost.ca/
We’re experiencing a service disruption.
We’re working to quickly resolve the issue(s). If you’re still having problems, visit our support section.
Posted Jul 07, 2023 - 11:45 UTC
This incident affected: Web App (app.gaiia.com).