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Incident Report for gaiia

Resolved

The incident has been resolved.

Posted Dec 20, 2024 - 19:12 UTC

Identified

The issue has been identified, a fix is pending rollout. Limited impact on speed modification and billing subscription assignation from app.gaiia.com.

Posted Dec 20, 2024 - 19:04 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 18:58 UTC

Update

We are continuing to investigate this issue.

Posted Dec 20, 2024 - 18:55 UTC

Investigating

We are currently investigating this issue.

Posted Dec 20, 2024 - 18:15 UTC

This incident affected: Web App (app.gaiia.com).