We are experiencing an increased error rate in the billing service. You might encounter error messages while navigating to pages displaying billing information.

Incident Report for gaiia

Resolved

This incident has been resolved.

Posted Apr 29, 2025 - 18:03 UTC

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2025 - 17:30 UTC

We've identified the issue.

Posted Apr 29, 2025 - 17:28 UTC

We are currently investigating this issue.

Posted Apr 29, 2025 - 17:20 UTC

This incident affected: Web App (app.gaiia.com), Public GraphQL API, Online Checkout, and Customer Portal.