Intermittent connectivity issue from AWS

Incident Report for gaiia

Resolved

No failing requests to AWS services were identified in the last 60 minutes. The sporadic connectivity issues were observed between 19:39 UTC and 19:51 UTC.
Posted Mar 31, 2025 - 20:51 UTC

Update

No connectivity issue with AWS was identified in the last 30 minutes. We are continuing to monitor for any network irregularities.
Posted Mar 31, 2025 - 20:20 UTC

Monitoring

We identified the intermittent connectivity issues stopped at 19:51 UTC. We continue to monitor the situation.
Posted Mar 31, 2025 - 20:08 UTC

Update

We are continuing to investigate this issue.
Posted Mar 31, 2025 - 20:07 UTC

Investigating

We are seeing intermittent connectivity issues and increased error rates from AWS services. Although AWS has not acknowledged this, we see multiple companies who flagged a similar issue.
Posted Mar 31, 2025 - 19:39 UTC
This incident affected: Web App (app.gaiia.com) and Public GraphQL API.